How can we
help you?
Custom order, product question, or professional inquiry. Our team is here for you.
Bulk orders, customization, quote requests for your shop or your project. Describe your needs and we will reply with a tailored offer.
Questions about our glass pens, stands, or VAR series. Materials, dimensions, use, care. We will guide you.
Are you a reseller, decorator, or professional buyer? Request our pro catalog or contact us for pricing and sales terms.
Form
Send us a message
Frequently asked questions
Before writing to us
What are your response times?
We reply to all messages within 24h on business days. For urgent requests, leave your details and phone number. We will contact you directly. Please include as much information as possible in your message.
Can I order as a professional?
Absolutely. We offer reseller pricing with bundles starting at 5, 10, or 25 pieces of the same product, as well as a consignment option for one-of-a-kind pieces from the VAR series.
Do you offer customization?
Yes, we create made-to-measure pieces and customizations according to your project. Describe your needs in the form, and we will send you a proposal and get back to you to discuss details and arrange a phone appointment if needed.
What are the delivery times?
Production time is 3 to 7 days depending on the piece. Shipping then takes 48 hours. As soon as your order is ready, you will receive a tracking number by email.
Do you ship internationally?
Yes, we ship within mainland France and internationally. Costs and delivery times vary by destination. Mention your country in your message for an accurate quote.
Direct email
Workshop
Requin Renard
Marseille, France